Business: Candeeland Theme Park (McAllen, Texas)
By accessing or using our website, contacting us, or booking services, you agree to these Terms of Service (“Terms”). If you do not agree, do not use our website.
Candeeland Theme Park is a family-focused indoor playground in McAllen, Texas. We offer play areas and attractions and may offer private party rooms and party packages.
Our website and booking inquiries are intended for adults (parents/guardians). If you are under 18, you may use the website only with a parent/guardian.
If our website allows you to request or book a party or other services:
Accuracy: You agree to provide accurate, current information.
Pricing and availability: Prices, packages, and availability may change at any time. A booking is not confirmed until we confirm it.
Deposits/payments: Deposits or full payments may be required to reserve a date/time. If a third-party payment processor is used, their terms also apply.
Taxes and fees: Applicable taxes and fees may apply.
Cancellation and refund rules may vary by package and timing. Unless otherwise stated in writing at the time of booking:
Requests to cancel or reschedule must be made as soon as possible.
Refund eligibility (if any) may depend on notice provided and whether resources have been reserved.
For the exact policy that applies to your booking, refer to the confirmation message or contact us.
Follow rules: Guests must follow posted rules and staff instructions.
Supervision: Parents/guardians are responsible for supervising children in their care.
Health and conduct: For safety and guest experience, we may refuse service or ask guests to leave for unsafe behavior, harassment, threats, or other disruptive conduct.
Indoor play activities can involve inherent risks (including slips, falls, collisions, and other injuries). By visiting or participating, you voluntarily assume these risks to the fullest extent permitted by law.
We may take photos or videos in public areas of the park for security and/or marketing purposes. If you have concerns, please speak with a manager on-site.
You agree not to:
Use the website for unlawful purposes.
Attempt to interfere with the website’s operation or security.
Upload or transmit malware or harmful code.
Scrape, reverse engineer, or misuse the website.
The website and its content (including text, graphics, logos, photos, and design) are owned by or licensed to Candeeland and are protected by intellectual property laws. You may not use our content without our prior written permission, except as allowed by law.
Our website may link to third-party websites or services (such as social media, booking tools, or payment processors). We do not control and are not responsible for third-party content, policies, or practices.
To the fullest extent permitted by law:
The website is provided on an “as is” and “as available” basis.
We do not guarantee the website will be uninterrupted, secure, or error-free.
To the fullest extent permitted by law, Candeeland will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the website or services.
You agree to indemnify and hold harmless Candeeland from claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of your violation of these Terms or misuse of the website.
We may update these Terms from time to time. We will post the updated version on this page and update the effective date. Your continued use of the website after changes means you accept the updated Terms.
These Terms are governed by the laws of the State of Texas, without regard to conflict of law principles. Any disputes will be brought in the appropriate courts located in Hidalgo County, Texas, unless otherwise required by law.
Questions about these Terms:
Candeeland Theme Park (McAllen, TX) contact us
